Drafted in good faith and pending review by a qualified lawyer before general availability.
Who you are contracting with
Cothena is operated by MergeLabs GmbH. Register details and postal address are on theimprint.
Using this website
These pages are provided for information. You may read, link to and quote them with attribution. You may not scrape them to build a competing product listing, attempt to disrupt their availability, or present their content as your own. The content is subject to copyright as set out on the imprint.
We describe the product as accurately as we can, and mark features that are not yet built as “Coming soon” wherever they appear. Nothing on this site is an offer capable of acceptance, and figures given as indicative — pricing in particular — are exactly that until confirmed in writing.
Using the platform
Access to the Cothena platform is agreed in a written customer contract rather than by clicking a box. During early access there is no self-service signup. That contract, and not this page, sets out the term, the fees, the service levels, the support arrangement and the data processing agreement.
What the platform contract covers
It sets out the scope of the licence and who may use it; availability and maintenance; how support is delivered and how quickly; fees, billing and what happens if an invoice is not paid; confidentiality on both sides; the data processing agreement under Art. 28 GDPR, including where data is stored and which sub-processors are used; ownership, which leaves your content with you; export of your data and what happens to it when the contract ends; liability and its limits; and the governing law and place of jurisdiction.
Your data and your money
Content you put into the platform stays yours, and you can export it. Payments for tickets you sell settle into your own connected payment provider account: we do not hold your revenue and take no share of it. The relationship between you and your payment provider is governed by their terms, not ours.
Ending it
Notice periods and termination rights are set out in the customer contract. On termination you can export your data, and we delete it according to the retention terms agreed there.
Changes
We may change the terms that apply to this website at any time by publishing a new version here. Terms already agreed in a customer contract change only as that contract provides.
Questions
Write to [email protected], or ask during a meeting before you sign anything.